ACTIVEWorks Product Enhancements

  Product Enhancements  |  Did You Know?  |  On-Demand Webinar  |  Customer Stories  |  Endurance Insights  

product enhancements

Sell Merchandise Before, During and After Your Event

Merchandise sales within the registration process have grown by 72 percent over the past three years, according to ACTIVE data from event organizers across the globe. Now, ACTIVEWorks offers your participants more flexibility to snag merchandise than ever before with post-event merchandising. Customers simply log into their account to order more swag or add new items.

Learn more about how to sell merchandise to increase race revenue.

Even More Control Over Your Finances

We’ve expanded the Revenue Report to give you even more ways to view and filter your financial info. With two new columns—category and registrations—you can break down your revenue and registrations by price category to gain even deeper insight into your progress.

To learn more about your revenue report, head to the Help Center.

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did you know?

Two Simple Steps to Customer Satisfaction

It’s really simple to issue a refund or a partial credit to a registrant. Whether someone registered for the wrong distance or forgot to enter a coupon code, quickly responding to any refund requests will keep your participants happy and more likely to sign up next year.

Head to the Help Center to learn how to give a refund or a partial credit.

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Super-Easy Social Media for Race Directors

If you’re not using Facebook, Twitter and Instagram to snag registrations, you’re missing a huge opportunity to reach your participants. In this short, on-demand webinar, learn how to do social media the right way, measure your experiences and achieve better return on the time you spend social media marketing.

Watch here.

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customer stories

How One Charity Race Doubled Participation

The founders of The Great Candy Run took their event from a steady, but stagnant group of participants to more than double that number with one simple, surprising change. Read Lonnie Somers’ story on the race director’s blog to see how his charity race became the largest, timed 5K in Denver.

Read more.

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endurance insights

Where Are America's Laziest States? Hint: It's Not Where You Think

Where do the most active racers in America live? According to data from ACTIVE Network Activity Cloud™ , the top-ranked states actually span a wide variety of climates, scenery and economic conditions.

Read more.

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