24 Activities That Will Get Young Professionals Through Your Doors

Yuppies. Say what you want about them, but they have incomes and a general affinity for the hottest fitness trend, class, and activity. They also take to Facebook, Twitter, and Instagram before, during and after participating in a cool activity. Doesn’t that sound like an ideal customer? Depending on the demographics of your community, you could tap into the young professional market with some new and trendy offerings.

To help you understand what young professionals are looking for, here is a list of activities that are currently trendy in the 20 – 30 year old range:  Continue reading

Why You Need Benefit-Based Marketing (Guest Post)

This is a guest post by Greg Bruggeman. He is a recreation professional and blogs at Professional Recreation. Check out his blog or follow him on Twitter.
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Have you ever had to buy an item foreign to you? Not something huge like a car or house but something inconsequential and of little cost, like a cleaning solution. As you sit in the aisle weighing the pros and cons of two similarly priced items, something catches your eye: Scrubbing Bubbles! You think to yourself “How could I have been so stupid! All these years, I’ve been doing the scrubbing when these bubbles can scrub for me!” I had to get this product! While I was walking out of the store with my Scrubbing Bubbles, I realized I had become the victim of great benefit-based marketing.  Continue reading

Top 4 Myths About ‘The Cloud’

Even in 2013, ‘the cloud‘ is still confusing. I guess that’s what we get for using such a wispy term to describe what pretty much is ‘the internet’. But when people reference ‘the cloud’, it’s usually in relation to things like software, storage and computing. So it’s fair to consider ‘the cloud’ and ‘cloud computing’ to be virtually the same thing: software that is passed over the internet.
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Facebook’s New Timeline Design for P&R Agencies (VIDEO)

Facebook is playing around with a significant Timeline redesign. The new format is being rolled out experimentally and could be live for all members soon. And to cover this change for the parks & recreation community, we turn to Josh Panzer. Josh is the founder of ParksandRecreationSocialMedia.com.

Check out his video guest blog post to learn how your agency should adjust to the pending Facebook change:  Continue reading

Top 5 Reasons to Join ‘Recreation Management and Technology’ on LinkedIn

LinkedIn [in] logo - 2 color reverse - pngRecreation professional: we want you. If you are on LinkedIn, we’d love to have you as a member of the “Recreation Management and Technology” group on LinkedIn. Why you may ask? Here are five reasons to join:

1. Get free resources: Members of the group post discussions about recreation tips and trends. If you join the group, you can set up email notifications to receive those updates and view the ones that appeal to you.  Continue reading

Why You Need The City of Calgary Recreation’s Thank You Page

When a customer registers for a program or books a facility online, what happens? Do you thank them? Do you recommend other similar programs or point them to your Facebook page? Don’t squander this opportunity to turn a new customer into a loyal one.

We covered this idea a few months ago in this article: 3 Critical Web Pages You Are NeglectingOne of the three we covered was the thank you page. To summarize, each web interaction with a customer is a great opportunity for your P&R agency to take the next step. On the thank you page, can you turn that customer into a Facebook fan? Can you point that customer to other similar programs (upsell)? Designing goal-oriented thank you pages should be a part of your marketing strategy.  Continue reading

5 Blogs for Parks & Recreation Professionals to Follow Today

blogsIf you’re reading this article, you probably work in parks and/or recreation. Whether you’re a veteran Director, a brand-new Administrator or anywhere in between, you most likely share one common goal: to serve at your best. And one way to continually better yourself is to keep up with industry trends, tips, and resources by reading (or skimming if need be) relevant blogs.

Here are five blogs that can help you, the parks and recreation pro, stay on top of your craft:  Continue reading

Measuring the Impact of Social Media (VIDEO from Brand-Aid Conference)

A few weeks ago, city council members, park and recreation professionals, board members and volunteers descended upon Arlington, Texas for the Brand-Aid Marketing and Social Media Conference. And a few ACTIVE people were invited to speak! One of those speakers is our Director of Digital and Social Media, Justin Ramers.

Justin talked about how to measure the impact of social media. See below for the video and slides to the presentation:  Continue reading

What Recreation Professionals Need to Know About Marketing (Part II)

This is part two of Archie’s guest blog post. Click here to read the first.

Social Marketing: Different than social media, social marketing seeks to influence social behavior to the benefit the target market and general society rather than the organization. At one time, social marketing was considered to be exclusively for public and non-profit organizations. Primarily it was designed to promote public awareness campaigns, social causes or to introduce behavior change. However, social marketing is also used by commercial organizations. For example, for-profit fitness clubs are not only utilized for exercise and physical development, but also as environments for rebuilding balance to one’s life.  Continue reading