Secure Server Info

As an e-commerce business, we must deliver the highest level of trust and security. As a customer, you can be certain that the information you provide us with during the registration process stays private.

Heartbleed Vulnerability Information »

Security questions? Email us at activesecurity@activenetwork.com


Password Reset Information

How do I change my password?

  1. Login to https://community.active.com
  2. Click "My ACTIVE"
  3. Click "Edit Profile"
  4. Reset your password

Alternatively, click the "Sign In" link on ACTIVE.com and use the "forgot password" link.