SAN DIEGO, CA - December 19, 2005 - Using technology from Active Community Solutions, a leading software and marketing solutions provider to community service organizations and part of The Active Network, Inc., Raleigh Parks and Recreation Department in Raleigh, N.C. was recently recognized with a 2006 Digital Government Achievement Award.
The Digital Government Achievement Awards, sponsored by the Center for Digital Government, the Center for Digital Education, Government Technology magazine and Converge Online, recognize outstanding contributions among government agencies at the application and infrastructure level. Raleigh Parks and Recreation Department achieved the honor in the 'government to citizen category' for the city's launch of RecLink, its online registration service that enables Raleigh's citizens to browse and search recreation programs from the city Web site, register and submit payments online, and check availability for classes and programs, day or night.
"We're very proud that Raleigh received this honor and is relying on our technology to provide so much convenience and accessibility for the community," said Alex Barnetson, senior vice president, The Active Network, Inc. "The city's strong commitment to this project has resulted in multiple benefits for its citizens and staff."
Branding the service RecLink, the Raleigh staff used online registration technology from Active Community Solutions to launch the effort. For the staff, the technology has helped eliminate paperwork, reduce administration time and increase efficiency. The department is also using the company's management software to automate administration for program registration and facility reservation.
"Using technology from Active Community Solutions, we've been able to offer greater convenience and a higher level of customer service to our citizens," explained Kellee Brown, marketing administrator at Raleigh Parks and Recreation Department. "Through online registration, we can now provide access 24 hours a day, seven days a week. We're also helping our citizens save time, and even fuel, by allowing them to register from the comfort of their own home."
Using RecLink, citizens can search for programs and classes by keyword, category or course barcode. They can also see how many spaces are still available.
"We're not only offering our community better access to our services, but we can also promote and market our programs through our RecLink site," said Brown. "The technology has given us the ability to provide current, updated information to our community and build our client database."
About Active Community Solutions
Active Community Solutions, part of San Diego, Calif.-based The Active Network, Inc., brings a 20-year history improving organizational efficiency and citizen service for community service organizations worldwide through software technology and marketing solutions. A recognized leader, the company provides program, golf course, facility, membership and revenue management software solutions to over 1,500 parks and recreation, school district, higher education and non-profit organizations. The software offers organizations of any size automation for their entire operations, from class, facility, league/tournament and membership management to financial administration, fundraising, club management and more. Also available are marketing services designed to promote community use of online services and self-service options. Representative customers include New York City Department of Parks & Recreation, Georgia Institute of Technology, YMCA of Greater Toronto, Kyrene School District and others. For more information, visit www.ActiveCommunities.com.
Shelly Burnside, The Active Network
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