Each component is fully integrated providing organizations with powerful querying and reporting tools to access and analyze their data.
Customer Service Management
Powerful management software is essential to any organization that tracks registrations, memberships, ticketing requests, and prospects. Our powerful database management software allows you to completely manage all of this data in a single application. You can easily access specific data, update contact information, print rosters and reports, and process customer or constituent requests.
Online Registration and Web-Based Forms
The Active Network is the leader in registration solutions for organizations. Our online registration forms are extremely flexible and designed to replace any paper registration forms. Types of organizations that use our registration services include Fortune 500 companies, athletic clubs and leagues, universities, summer camps, local community centers, school districts, and more. In addition to registration forms, you can also utilize web-based forms for membership applications, staff applications, inquiry forms, and surveys.
Finances
Our suite of finance solutions make it easy for your organization to manage all of your financial records, receive payments online or offline, manage your online store, and streamline your point of sale and donation offerings. The Active Network offers high-end online payment solutions that integrate with your online forms and website and support all major credit cards and payment methods. You can easily configure payment options, coupon codes, discounts, and various payment plans making it easy for users to pay and for your organization to receive payments, sell products, and track inventory.
Resource Management
Streamline the scheduling of staff and resources as well as the scheduling, management, and reservation of facilities in a single location. Organizations such as San Francisco’s parks and recreation department have had great success with our resource management tools. With everything in a centralized database, you have easy access to see what resources are available, when they are available, and apply new schedules or reservations to any resource.
Communications
With our suite of communication tools, you’re able to stay in touch with customers more effectively, market to prospects more easily, and provide greater exposure for the programs you offer. Staying in contact with your contact lists is simple through extensive communication functionality with the ability to easily send mass emails to select portions of your database. Send announcements for future events, notices that payments are due, or regular newsletters to your contact lists.
Content Management
Active Web Development and Content Management products help organizations save time, reduce costs, and take advantage of new opportunities for growth with professional websites and website editing tools. By offering solutions designed for non-programmers, we empower organizations to manage information without reliance on a high-priced technical staff. With our industry-leading content management tools, organizations are communicating effectively with their audiences through appealing, professional, and up-to-date websites. Using our secure, centralized content management solution, we allow organizations to create and maintain a unique web presence without compounding IT costs.