Product Help & Tutorials - Contact Us
Client Support office hours are Monday - Friday 7am - 5pm Pacific Time.
Please refer to the following contact information for each product:
ActiveGiving
ClientSupport@ActiveNetwork.com
888.620.8717 (Option 2)
Clubspaces
Submit Support Request
877.908.4400 (Option 3)
Eteamz
http://www.eteamz.com/customersupport.cfm
Hammerhead
http://ssl.hammersoccer.com/esupport/index.asp
LeagueOne (ClubReg Only)
LeagueOneSupport@ActiveNetwork.com
888.620.8717 (Option 1)
RegistrationCenter
ClientSupport@ActiveNetwork.com
888.620.8717 (Option 2)
Volunteer Module
ClientSupport@ActiveNetwork.com
888.620.8717 (Option 2)
*If you are experiencing a critical site down emergency that is stopping the processing of payments or if your online registration has closed prematurely please call the appropriate Client Support number above to activate on-call support.
We have a dedicated Consumer Support team available to help your registrants, team captains, fundraisers and donors. Please don't hesitate to give out their contact information.
Consumer Support
support@active.com
877.228.4881
Consumer Support hours are Monday - Friday 7am - 5pm Pacific Time.
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