Product Help & Tutorials


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CLICK HERE to view the Active.com Training Calendar
Active.com offers web based trainings to review the primary editing, accounting and reporting tools found in the Registration Center and Active Giving applications.

 

Copy Listing Guide:

Below you will find tutorial videos and help documents to guide you through copying your Registration Center listing. Click on the icons next to each topic below to view that particular resource.

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Step 1: Login

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How to Login


Step 2: Copy Listing Your Site

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How to Copy Your Listing

 

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  • Publish your listing on Active.com's Event's Calendar
  • You can adjust the ability of your listing to accept registrations.
  • Recommended settings for your listing while editing.



Step 3: Update and Customize Your Listing

Learn how to update important information in your listing including price, category options, accounting, event specifics and more!

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How to Update Your Standard Details

  • Add a logo
  • Update event description
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How to Update Your Custom Details

  • Add/update event specifics
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How to Update Your Organization & Accounting Information



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How to Update or Add Registration Messages & Waiver

  • You can create a custom message that will be displayed on the confirmation page and confirmation email allowing you to further communicate information to your registrants.
  • Insert custom waiver text that must be agreed upon by every online registrant.
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How to Update or Add Custom Questions

  • Add custom questions to your registration form to collect additional data from your registrants. For example: Emergency Contact Information, T-Shirt Size...
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How to Add or Delete Your Registration Categories

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How to Make Edits to Your Registration Categories

  • Edit the name of a category
  • Update the fee settings of a category
  • Add/update price change dates (a specific date and time where the price for a specific category will automatically increase)
  • Set a registration limit for a specific category
  • And more...


 Step 4: Additional Customization Options:

CLICK HERE to access additional help documents to aid you in further customizing your listing.


 Step 5: Turn Registration "ON"

               Document Icon How to Change the Status of Your Listing
  • Publish your listing on Active.com's Event's Calendar
  • You can adjust the ability of your listing to accept registrations.
  • Recommended settings for your listing while editing.

 


Step 6: Share Your registration Link with Your Registrants

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CLICK HERE to Access Active Branded Web Buttons and Logos

CLICK HERE to Design your Own Web Button

 


 Step 7: Announce Registration to Last Year's Online Registrants

Video Icon               How to Send a Broadcast Email to Past Participants