Product Help & Tutorials - Registration Center
To login to the Registration Center, please go to www.active.com/explorer and enter in your username and password. Click here if you have forgotten your password.
Registration Center Training Series:
Below you will find training videos and help documents to guide you through the basic customization and reporting tools found in the Registration Center. Click on the icons next to each topic below to view that particular resource.
Step 0: Login
How to Login (Video Length: 0:35)
Step 1: Registration Center Homepage
Overview of the Registration Center Homepage
- Turn Registration On/Off
- Post your event to Active.com's public events calendar
- Access the direct link to your online registration
- Video Length: 2:17
Step 2: General Listing Information
Overview of the tools within the General Listing Folder
- Customize the Active.com details page with specific event information
- Name of your listing
- Date and location
- Add/edit a logo
- Fee and time descriptions
- Video Length: 6:22
Step 3: Organization Information
Overview of the tools within the General Listing Folder
- Contact information
- Accounting Information (Payee Information)
- Confirmation Emails
- Video Length: 2:05
Step 4: Customization
Overview of the tools within the Customization Folder
- Registration messages
- Confirmation page message
- Confirmation email message
- Waiver
- Entry form questions
- Video Length: 5:46
Step 5: Registration Categories
Overview of the tools within the Registration Categories Folder
- Category names
- Category prices and price change dates
- Registration close dates
- Video Length: 1:07
Step 6: Payment Summary
Overview of the Payment Summary Report
- Reconcile payments recieved from Active.com
- Video Length: 2:00
Step 7: Registration Tools
Overview of how to view your current registrants and send emails
- View quick list of registrants
- View individual records for registrants
- Send emails to registrants
- Video Length: 3:04
Overview of how to download a complete list of registrants
- Select fields to download
- Apply filters
- Edit export headers
- Export data
- Video Length: 3:37
Additional Resources:
Additional Registration Center Help Resources
CLICK HERE to access additional Registration Center help documents to aid you in further customizing and managing your listing.
Live Training Opportunities
Training Calendar - Active.com offers web based trainings to review the primary editing, accounting and reporting tools found in the Registration Center and Active Giving applications.
Tutorial Pages
Self Setup Tutorial Page: PDF documents and videos to guide you through setting up a Registration Center listing.
Copy Your Registration Listing: PDF documents and videos to guide you through using the copy listing tool.
If you can't find what you are looking for, please contact us and we will be happy to help you.
