Expedite Citizen Requests
ACTIVE RPA provides 24/7 reliability, constantly in operation to deliver continuous and faster processing rates for government applications. Quicker response times and turn arounds can help local officials rebuild public trust and create a more engaged community.
Identify and Avoid Compliance Issues
While processing information, ACTIVE RPA audits the information going into the system. This information is then verified against established regulations for errors and regulatory or compliance issues. If a construction permit violates city policy, the project will be quickly flagged.
Accelerate Syncing and Verification
ACTIVE RPA enables faster syncing and verification on multiple platforms for employee onboarding, citizen ID validation and other authentication processes. New hire scan more quickly join the workforce as their information is input and approved by the system automatically.
Enhanced Citizen Services and Support
ACTIVE RPA can assist with customer queries and power chatbot operations to enhance customer service. Call centers can operate around the clock with our solution and process simple requests like updating a resident’s address.