Complete. Proven. AI-enabled.

The demo is the easy part

Choosing software you'll still be glad you picked years from now? That's different.
‍ACTIVENet pairs modern, AI-enabled technology with 25+ years of proven performance in parks and recreation. New gets attention. Proven earns trust.  
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1.4k
organizations
25+
years in community recreation
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SOC 2 Type II
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PCI DSS Level 1
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WCAG 2.2 AA
What sets us apart

AI-powered parks and recreation software is only as good as what's underneath it

Modern technology needs a strong foundation.

AI + automation

AI-enabled.

Human to the core.

Smarter tools. Less busywork.
AI-generated email
Connect AI to ACTIVENet
AI assistant
Personalized discovery
Automated waitlists
Attrition risk score
Automated reporting
Automated payments
System of record

Everything your department runs on

Connected, reliable, and proven at scale.
Activity registration
Memberships & passes
Customer accounts
Facilities
Facility utilization
Payments
Reconciliation
Revenue by GL account
Reporting & insights
Security & compliance
Complete. Proven. AI-enabled.

Your recreation management software looks good, but does it do the job?

Shiny is fun. Reliable is better. And having both? That's where ACTIVENet comes in. Get the innovation you want, the capabilities you need, and a partner who's in it for the long haul.

Directors

A partner, not just a platform
‍
Proven scale, dedicated account management, ongoing training, and support beyond go-live.

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24/7 support
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Proven scale
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Ongoing training

Finance

Numbers that add up
Complete GL records, automatic billing, reconciliation, and audit-ready history.

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GL records
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Audit-ready
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Billing

IT & procurement

Proven where it counts
SOC 2 Type II. PCI DSS Level 1. WCAG 2.2 AA. Mature integrations.

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WCAG 2.2 AA
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PCI DSS Level 1
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SOC 2 Type II

Operations

Built for when things get complicated
Complex pricing, payment plans, multiple sites, facilities, programs, memberships, and more.

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Payment plans
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Memberships
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Facilities
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Staying power

The grass can look greener from here

New. Different. Shiny. We get it. But some organizations explore what's on the other side—and find their way back to ACTIVE.

Because once the shine wears off, depth, reliability, support, and experience matter a whole lot more. Don't just ask what's different. Ask what you'll miss.
Get started with ACTIVENet
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Modern where it matters. Proven where it counts.
25+ years.
1,000s of users
Real agencies
Real complexity
Best services
and support
Industry
experts
All-in-one
software
Customer Success

Helping drive success

Keith Marchand
Software/System Administrator, City of Allen

"Out of the 30-plus software systems I administer, only a handful have ever contacted me just to see how things are going. Very few vendors actively keep you in the loop and make sure you’re where you want to be."

city of allen parks and rec logo
Keith Marchand
Software/System Administrator, City of Allen

"Out of the 30-plus software systems I administer, only a handful have ever contacted me just to see how things are going. Very few vendors actively keep you in the loop and make sure you’re where you want to be."

city of allen parks and rec logo
Coco Garcia
Administrator, City of Mansfield
Super User of ACTIVENet

"It's not always just about the software. It's how you can better market yourself or improve other areas of your organization. I feel like ACTIVE understands recreation, how municipalities use the software, and what we're really trying to accomplish."

mansfield tx parks and rec logo
Coco Garcia
Administrator, City of Mansfield
Super User of ACTIVENet

"It's not always just about the software. It's how you can better market yourself or improve other areas of your organization. I feel like ACTIVE understands recreation, how municipalities use the software, and what we're really trying to accomplish."

mansfield tx parks and rec logo
Amy Bennett
Operations Manager, City of Southlake
Champions Club

"Before Automated Waitlist, managing registration demand was a constant challenge. Now the process runs itself, saving staff time, improving revenue, and creating a better experience for participants. We joke that it's the best thing since sliced bread."

city of southlake logo
Amy Bennett
Operations Manager, City of Southlake
Champions Club

"Before Automated Waitlist, managing registration demand was a constant challenge. Now the process runs itself, saving staff time, improving revenue, and creating a better experience for participants. We joke that it's the best thing since sliced bread."

city of southlake logo

Frequently asked questions

How can AI help my parks and recreation department?

AI can help parks and recreation departments work smarter, reduce administrative tasks, and make more informed decisions. ACTIVENet brings AI-powered capabilities into everyday workflows, helping staff create program descriptions faster, identify members who may be at risk of leaving, and turn data into actionable insights. Less time on repetitive work means more time for your community.

How can AI and automation simplify recreation program registration?

Registration should be easy for participants and staff alike. ACTIVENet combines AI-assisted content creation with online registration, automated waitlists, and enrollment management tools to reduce manual work and keep programs moving. From promoting activities to filling available spots, your team can spend less time managing registrations and more time delivering great programs.

How can recreation management software improve the customer experience?

Great customer experiences start with making everyday interactions easier. ACTIVENet gives participants convenient ways to register for activities, manage memberships, and access services online. Behind the scenes, automation and AI-powered insights help staff stay informed, anticipate needs, and deliver more personalized experiences.

What should I look for when choosing recreation management software?

Look beyond the feature list. The right solution should support your entire operation, from registration and memberships to facility management, payments, reporting, and communications. Just as important? A proven track record, reliable technology, ongoing support, and a partner invested in your success long after implementation.

Is it difficult to switch recreation management software?

Switching software is a big decision, but you shouldn't have to navigate it alone. ACTIVE brings more than 20 years of industry experience, dedicated implementation services, training, and ongoing support to help organizations make the transition. And once you're up and running, our team is there to help you continue getting the most from ACTIVENet.

Partner with ACTIVE, and expand what's possible

ACTIVE is a leading software platform for the organizations that power participation across parks and recreation, YMCAs, camps, universities, sports, afterschool programs, events, and community experiences.

Our platform connects partners to one of the most recognized networks in community participation.

13k+
organizations
15M
partnerships
1 in 4
households use ACTIVE

If your business is interested in partnering with ACTIVE, connect with our team to explore opportunities to build, grow, and create more value together.

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