ACTIVE’s Support Team is Ready to Ensure Your Success

Your trusted team for proactive communication, customer service and unparalleled subject matter expertise.


Our team of expert support professionals are ready to assist you.

At ACTIVE, we are committed to providing exceptional support services based on your organization’s unique needs and specifications.  With online chat, email, and live phone support you have access to product experts through a variety of channels.


Technical Support

Support is an extended member of your team. With the ability to search for articles, release notes, tutorials, and user guides we work hard to provide the resources needed to keep your system running smoothly. Plus, our Technical Account Managers serve as a consistent point of contact for technology related questions. ACTIVE support is committed to listening to our customers and proactively anticipate your unique needs.

Exceptional personalized support and in-depth system knowledge


Activity Participants
& Outdoor Enthusiasts

Team Sports
& Swimming Organizers

School Administrators

Public Sector Recreation

Ski & Attractions Directors

Other Tools