Contact Us


There are many options when contacting ACTIVE Network

Depending on your need, please review the options below and make the best selection.

Business Solutions Sales

Have questions? Our product sales specialists are happy to help find the solution that is right for you and your organization.


Your organization’s success is our priority. We will help you with any support that you or your customers need.


On a tight deadline or checking facts? Our fact sheet provides the most important things to know about ACTIVE. For further press inquiries, please email us at

ACTIVE and Global Payments Inc.

Learn how ACTIVE and Global Payments work together to deliver enterprise-wide applications, services, and cloud solutions for over 2 million business around the world.


We have locations worldwide to help better serve communities around the globe.


Looking to join the ACTIVE family? Browse through openings on our jobs board. For human resources or employment verification, please call 888-543-7223.

Business Solutions Sales

We’re here to help. Fill out the form and we will get back to you shortly.

Already a customer or need help with a billing issue, contact support.

North America Sales: +1 800-708-8749
Europe Sales: Fill out your details to be contacted.
Asia Sales: Fill out your details to be contacted.
Australia/Pacific Sales: Fill out your details to be contacted.

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Need assistance registering for an event, or need to change registration details?

ACTIVEAdvantage Support

Questions about membership benefits, account issues, or redeeming rewards?

Software/Hardware Support

Are you an event director, organizer or admin looking for assistance with one of our products?


717 N. Harwood St.
Suite 2500
Dallas, TX 75201
Phone: 469-291-0300


2925 Virtual Way
Suite 310
Vancouver, BC V5M 4X5


10 Chiswell St, Finsbury
5th Floor
London EC1Y 4UQ


Unit 601, 6 Floor, Building C,
GLP I-Park 211 Tiangu Eighth Road,
Xi'an, China 710068


49F, Tower 1, Chengdu IFS,
No.1 Section 3 Hong Xing Road,
Jin Jiang Zone, Chengdu, China


Unit 704A, 7 Floor,
Century Link Tower 2,
No.1196 Century Avenue,
Pudong, Shanghai, China