Modern challenges call for modern solutions. Citizen engagement is one of the critical challenges facing local governments and pushing them to accelerate digitization. From extreme weather to the continuing struggles of the pandemic, local leaders are facing multiple obstacles, all while trying to rebuild trust from their citizens. They need new ways to communicate with their constituents to create an engaged and informed community.
ACTIVE Network offers multiple digital solutions to create bridges between citizens and public officials. These tools enable engagement through a more robust customer relationship manager, making it easier for citizens to log into a single platform and complete multiple tasks. These solutions are integrative and can easily assimilate regardless of a government agency's budget or size.
ACTIVE Network President Andrew Facini says these tools are just the beginning. There are multiple ways to expand relationships between government offices and the people they serve, including using data to meet evolving citizen expectations. There are various opportunities to build on existing digital strategies by educating staff to best work with communities.
Read, Enhance Constituent Engagement with Digital Tools for more on how an innovative digital plan can enhance citizen engagement and rebuild trust in local government.