You’ve tried everything in the book to attract more employees to your organization, and while you’ve had a few bites, you’re still understaffed and overwhelmed. There’s only so much you can do while maintaining a successful program. But maybe—at least for the interim—more people isn’t necessarily the solution. Let your program management solution do the heavy lifting!
While your staff focuses on the hands-on work for your camps, classes, and other programs, your software can be chugging along in the background, saving you time, energy, and even money in the process. Don’t know where to start? ACTIVEWorks Camp & Class Manager has all the features—and then some—to lift the burden off your staff and give them time back in their day to get back to more important things, like making lasting memories for your participants.
Automated Waitlist Management
The waitlist is one of the biggest time sucks for organizations running regular sessions of camps, classes, or programs. With Camp & Class Manager, you can completely automate the process! When a spot becomes available, an email invitation is automatically sent to the first registrant on the waitlist, giving them an amount of time—set by you—to accept or deny their spot. It's really that easy. Say goodbye to worrying about missing out on full classes (and lost revenue) due to poor waitlist management.
Online Customer Accounts & the Self-Serve Parent Portal
It’s easy to make a mistake during the registration process. And while it’s inevitable, it doesn’t mean it’s also not annoying. You shouldn’t have to spend time on the phone or in person with participants or parents updating information or managing their accounts when they could easily do it themselves.
That’s where CCM’s online customer accounts come in. Free up your staff while offering self-service to participants and families with convenient online account management. Plus, through the self-serve parent portal, adults have access to everything they need to ensure their child is set up for success, including signed waivers, paid tuition or fees, listed allergies or medication, and more.
Reporting is one of the least fun parts of your job. Trust us, we get it. That’s why it’s one of the first things to do when to-do lists get long and schedules get tight. However, it’s still an incredibly important part of running a successful organization. After all, how do you know if your organization is even finding success without the data to back it up?
Our useful automated reporting tool defines, schedules, and distributes reports to any of your users. Communicate data and information to members of your team, automatically and on time. Plus, create customized reports to identify real-time specific registrant segments in your database, across multiple seasons. That way, you can make strategic pivots in the middle of a session or season to find better success—rather than waiting until everything is said and done when it might be too late.
Looking to Learn More?
The features outlined above just scratch the surface of what our powerful program management solution is capable of. From online registration and attendance tracking to merchandise and more, Camp & Class Manager is an all-in-one solution that is scalable to work with any sized organization. Schedule a demo to see the product in action for yourself.