Introduction video that reviews preliminary database management and logging in.
Administrative - level training content for all stakeholders and technology leaders at your organization.
Training content for financial and accounting team members that include setup, reporting, and some customer account management tasks.
Training content on Customers Management that review setting up your customer management system and creating and managing customer accounts.
Training content on the Activity Registration module, from setup to front desk registrations.
Training content on the Membership module, from setup of packages to sales. There are also videos on managing memberships, including auto renewal and failed payments, as well as checking-in members via Pass Validation
Training content on setting up and booking through the facility module and all its peripheral features (dressing rooms,Online Calendars, and Online Booking).
Point of Sale is an easy-to-setup-and-use module. All your training needs are here.
FlexReg is the module typically used to manage registration needs for Camp and Childcare programs. The training content for FlexReg covers best practices, and enrollment processes.
Training content on using the ACTIVENet Connect mobile app for staff.
This is a growing curriculum of training content to help users manage their Customer User Interface: customizing look & feel, to managing what customers can do online.
Equipment Lending lets you keep track of equipment that you are checking out and checking in for the day, and keeping track of who has what. This is great for sports centers where customers borrow basketballs, racquets and other sport equipment.
This is the full Leagues training on setup and enrollments.
Lockers in ACTIVENet lets you keep track of individual lockers that are rented. You can rename the module to accommodate community garden slots, parking spots, and other limited space rental!
If you need help managing private lessons and instructor schedules, check out the Private Lesson training. This module is an extension of the Activity Registration module.
This is a set of basic scholarship training on setting up your grants or financial aid, and community member distribution.
This is basic training on the donation features in ACTIVENet.
This is a list of all the Front Desk training content we have created to help you train your customer service staff. These videos cover account creation, sales, and daily close.
This is a curated list of training content that we think coordinators will need to be successful in building the site and managing customers.
This is a list of training content for your financial and accounting teams. In addition to all the training content regarding the financial infrastructure of ACTIVENet, team members will get a deeper look into how customer transactions are created, and how to manage high level tasks like mass refunding customers and managing failed scheduled payments.
By popular demand, this curriculum is for your web master and customer communications team. The training content specifically show what messaging your customers will see, and how to customize it.
This curriculum is specifically for your technology team. This training content will empower your team to be a cross-functional help for your organization.