Community members can complete registration themselves through a simplified, easy-to-use workflow.
Participants can register wherever they want 24/7 through our mobile-optimized, intuitive experience.
Easily manage waitlists to ensure full enrollment and optimize class, camp or event space.
Built-in social media and email functionality allows you to spread the word about your programs.
WCAG 2.1 AA compliant to ensure the highest standard of web content accessibility for all customer needs.
Set up multi-person discounts for families registering more than one child.
Manage all aspects of your member base through one cloud-based software system, and save crucial hours for your staff.
Manage memberships with an easy-to-use workflow, offer an unlimited number of membership types, passes and rates, and issue multiple cards for family memberships.
Instantly verify memberships with access cards, control access with either staffed or self-serve entry points and create custom membership info alerts.
Offer self-serve options online, process automatic renewals, pay-in-full or custom payment plans, send automatic email confirmations and accept payments.
Track revenue, optimize staffing with facility utilization data, compare trends for retention analysis and track and report commissions for membership sales.
Provide a personal experience with a 360-degree view for each customer, conveniently track waivers and enable members to create usage reports for employers or insurance.
Find resources using filters, search real-time pending receipts, distinguish setup & clean-up time from primary booking and easily add color coding by status.
Designate event type, booking setup and clean-up time for each facility.
View a detailed breakdown of fees by each booking, filter fees by type or relevancy and charge different fees for different bookings at the same facility.
Setup and modification is simplified thanks to pre-authorized payments with credit or ECP.
Create overnight and conflict bookings with conflict management.
Our redesigned permit agreement better addresses your business needs with customizable permit header and footer and the ability to easily view fees, scheduling conflicts and more.
ACTIVE Connect puts important information right at your fingertips, so you can stay in touch while on the go.
Allow parents and guardians to check their children in and out on a mobile device, and instantly capture their signatures for increased safety.
Your staff can quickly pull up important child information like allergies and health records.
Monitor individual and class attendance trends to identify which programs are performing well and when classes reach capacity.
Sell products, services and rentals from the front desk while managing inventory and incoming purchase orders across all facilities with our new Point of Sale tool.
Customize your interface, including layout and design, for easy access to the transactions you process most.
Automate reports and payment processing from a centralized database.
ACTIVENet POS is PCI Level-One compliant with point-to-point encryption. Plus, independent audits regularly certify compliance.
Quickly print or email itemized receipts, assign revenues to a generic drop-in customer account, track purchases by specific customer or company and offer pre-payment.
Search by UPS codes or words, print inventory labels and set up custom inventory alerts
Track revenue by GL account, user and site, gain real-time sales visibility and cash out efficiently and accurately every day with daily close reports.
Create highly targeted lists based on specified criteria, including registration history, age and interests. Send customized emails through our WYSIWYG editor.
Instantly send out texts about scheduling changes or facility updates.
Members can share their plans or activities at your organization with their friends on social media through social sharing buttons built into the registration process.
Track and run multiple campaigns simultaneously, and make the most out of your efforts with our online donation platform. Set goals and collect online donations.
ACTIVE Network has the tools and processes to ensure compliance with requirements imposed by GDPR.
Reach millions of participants by listing your programs on ACTIVE.com and ACTIVEkids.com.
Gain valuable insights to make key business decisions.
Instantly pull key standard reports designed for parks and recreation departments and YMCAs.
Customize reporting for your specific needs in the ACTIVENet Insights business intelligence tool.
Gain visibility into all aspects of your department, from community engagement to facility rental trends.
Have peace of mind that your data is safe, secure and there when you need it.
Level 1 Payment Processor Certification, mandatory PCI compliance audit, rigorous third-party assessments and testing for over 200 controls—our PCI compliance level covers everything from network security and application security to background screening of our employees.
ACTIVE’s platform is not only safe today but will scale tomorrow. Our business is independently assessed for compliance to various security standards. We are dedicated to keeping you and your community’s information private.
Help make your organization future-proof with our ACTIVENet training and resources.
This is a growing library of training content on site and module setup, front desk training, and best practices. Check out the training catalog