CivicRec vs. ACTIVENet: Access Matters

Residents expect access anywhere, anytime. Staff members deserve fewer headaches. From families registering for programs to seniors booking facilities, ACTIVENet makes participation effortless.

Explore the facts

Fact check.

Factor

Active (ACTIVENet)
CivicRec
Mobile Experience
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Seamless, works on any device

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Error-prone, often requires desktop version

Payments
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Credit cards + Apple Pay + Google Pay

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No Apple/Google Pay support

Refunds
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Refunds back to original payment method

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Often only credits, not refunds

Reporting
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Robust, customizable, and easy to use

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Limited, confusing, incomplete

Feature Breadth
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Full activity + facility + membership + POS

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Limited, confusing layouts

Support
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Responsive, multi-channel with real humans

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Emergency support only

Unreliable software filled with glitches and poor website formatting and management. Poor customer service filled with no answers but workarounds to the problems."

— Community Programs Manager, CivicRec

ACTIVENet is the proven platform for modern parks & rec:

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Reliable, mobile-first registration for everyone in your community

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Secure, versatile payments that work the way residents expect

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Responsive support that keeps your department moving forward

"[ACTIVENet] has improved [our] workload. Everyone is doing more with less."

Lani Auwen, Phoenix Parks and Recreation
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